by Gary Paulin, VP of Sales and Client Services at Lightning Labels “Trust,” “like,” and “respect” are three time-tested criteria for deciding everything from friendships to business relationships. Despite all the trendy buzzwords and expensive technology-driven “customer service” programs that purport to increase sales revenues, most buying decisions revolve around... Read more

NCIA is thrilled to have brought back our highly anticipated in-person events during the first half of 2023. We extend our heartfelt gratitude to the over 1200 members and supporters from 400+ companies who joined us on the road from January to May. Together, we experienced 10 Industry Socials,... Read more

by Mike Lomuto, DEI Manager For the second time in nine months, NCIA’s DEI Program organized a DEI Delegation as part of our annual Lobby Days on Capitol Hill.  The DEI Delegation consists of some of the foremost advocates for Social Equity from across the country. Their leadership within... Read more

by Valerie Taylor, Vice President (National Cannabis Practice Leader), The Liberty Company Insurance Brokers As an insurance professional and broker who worked with more than 70 cannabis clients, I have seen firsthand how the lack of access to traditional banking services has affected cannabis businesses. The cannabis industry has... Read more

The cannabis industry has seen significant growth in North America since the legalization of recreational cannabis in Canada in 2017. Currently, medical cannabis is legal in 37 US states, while 21 states allow its recreational use. As the cannabis retail industry matures, there are opportunities galore for entrepreneurs, but... Read more

by NCIA’s Retail CommitteeContributing Authors – Ace Castillo, Brian Anderson, Tony Trinh, Pete Longo, Nicole Rivers, John Kent, Larina Scofield, and Brian Hart In a competitive market the customer experience is one of the biggest factors in the success of a company. This begs the question as to how... Read more

by Erika Cruz, Outreach Monks As the cannabis market continues to experience exponential growth, cannabis business professionals are constantly seeking ways to capitalize on this booming industry.  With the market projected to expand from USD 28.266 billion in 2021 to an astounding USD 197.74 billion in 2028 at (a... Read more

Photo By CannabisCamera.com by Michelle Rutter Friberg, NCIA’s Deputy Director of Government Relations Essentially every industry and association with a presence in Washington, D.C. hosts their own lobby days, advocacy days, or fly-ins – whatever you want to call them – where their members come to the Capitol to... Read more